Utilities Billing
Through the introduction of bulk supply agreements of utilities services, Infinity STRATA Management can help developers, owners and tenants save money associated to on-going utility costs and infrastructure which in the long term saves the owners.
Infinity STRATA Management believes that the billing and collections of utilities, such as air-conditioning, is a core Owners Association function that is intricately linked with the performance of the building and Owners Association.
Infinity STRATA Managers can help the Owners Association bill and collect funds that directly impact the financial operations of the project, with our services to you including:
- Registration of end user accounts and completion of end user agreements with unit occupiers.
- Maintain an up to date database of all residents’ contact details.
- Distribution of monthly invoices by email, post and when required hand delivery.
- Best practice escalation, disconnection and re-connection policy to ensure collections are received in a timely manner.
- Monthly reconciliation of bulk and unit meter reads, collections, etc are provided.
- Using specialised accounting programme and systems to create a separate utility fund budget and financial statements.
- Arrange for quotations and project management to retrofit sub-meters.
- Customer contact centre with dedicated utilities professionals on hand to answer queries and receive payments.
